Warranty Form – Convex Glass – TIMELESS QUALITY, ENDLESS ELEGANCE

Customer Warranty Request Form

Customer Details

Layout

First Name *

Email *

Surname

Mobile Phone Number *

Street Address *

Product Details

Date of Purchase *

Place of Purchase *

Product Code *

Description of Issue/Fault

Images or video of fault

Please drag and drop files into this panel

Click or drag files to this area to upload. You can upload up to 3 files.

Browse Files (Max 50MB)

Upload Proof of Purchase

Please drag and drop files into this panel

Click or drag files to this area to upload. You can upload up to 3 files.

Browse Files (Max 50MB)

Please acknowledge the following warranty service conditions:

● Should you have a warranty claim that is found to have been caused from faulty installation, misuse or a cause other than a manufacturing defect of the product you will be liable for a callout charge.
● Where fault is found to be something other than a warranty issue or the product is not our product there will be a callout charge.
● Please note the standard minimum callout charge is $150.00 + GST plus any travel time applicable if outside of a capital city metropolitan area should any of these instances occur.
● Adequate access to products, fittings and fixtures to undertake extended warranty repairs is required. We will not be responsible for any consequential damage or costs where adequate access to product fittings and fixtures is not available.

Please acknowledge the following warranty service conditions: *

Please confirm you have read our warranty statement and conditions which can be found at Warranty and agree to the warranty service conditions outlined above.